Frequently Asked Questions

A collection of our most frequently asked questions.

Josh Winters avatar Tami Titheridge avatar Kris Rogers avatar
39 articles in this collection
Written by Josh Winters, Tami Titheridge, and Kris Rogers

How do I copy queries?

A quick guide to show you how to copy queries from one analysis to another so that you don't have to recreate them again!
Tami Titheridge avatar
Written by Tami Titheridge
Updated this week

How do I enable record updates?

Enabling record updates lets Kapiche update existing records with new data.
Kris Rogers avatar
Written by Kris Rogers
Updated over a week ago

How do I share a dashboard?

How to add users and share dashboards in Kapiche
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I discover Emergent Concepts?

How to discovery trending concepts within your data.
Kris Rogers avatar
Written by Kris Rogers
Updated over a week ago

How do I add an Approved Domain?

How to setup Approved Domains for easier sharing of Dashboards
Kris Rogers avatar
Written by Kris Rogers
Updated over a week ago

How do I delete a data file?

A quick guide on how to delete a data file from your Project.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I create a project?

A quick guide on how to create a project in Kapiche.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I see which users have access to my dashboards?

A quick guide on how to view a list of which users have access to each of your dashboards.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I create sub themes or hierarchies?

How do I create a sub theme in Kapiche that groups together multiple themes or queries?
Kris Rogers avatar
Written by Kris Rogers
Updated over a week ago

What is the difference between a record and verbatim?

A quick guide that explains the difference between a record vs a verbatim and why these statistics don't always match.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I remove a user from my site?

A quick guide on how to remove a user from your Kapiche Site.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I remove a user from a Project?

A quick guide on how to remove a user from your Project.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I copy a query?

Hoe to copy queries in Kapiche.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I edit my Project schema?

Everything you need to know about how to edit your Project schema once a project has been created.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I create a framework in Kapiche?

Everything you need to know about how to create a framework in Kapiche.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How does Kapiche calculate Impact?

How Kapiche calculates Impact scores
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

What is Sentiment and how it is calculated?

Everything you need to know about what Sentiment is and how Sentiment is calculated in Kapiche.
Josh Winters avatar
Written by Josh Winters
Updated over a week ago

What is a theme?

Everything you need to know about what a Theme is and how to use Themes in Kapiche.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I save a query?

How to save a query & display it on your dashboard.
Josh Winters avatar
Written by Josh Winters
Updated over a week ago

How do I rename a query?

How to rename a query in Kapiche
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I update a query?

Everything you need to know about how to update a query in Kapiche.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I compare queries?

How to compare queries and data in Kapiche.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I invite someone to a Project?

How to add users to different Projects in Kapiche.
Josh Winters avatar
Written by Josh Winters
Updated over a week ago

Why can't I view my segments in the charts?

What to do if you can't view specific segments in your Kapiche charts.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I export data from Kapiche?

How to export your data from Kapiche.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

Why can't I see my query on my dashboard?

What to do if you can't see your query on your Kapiche Dashboard.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I delete a query?

How do delete a query in Kapiche.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I contact Kapiche?

Everything you now about how to contact Kapiche for support and coaching!
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I add data to a Project?

Everything you need to know about how to Add data to a Project and update your analyses.
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

How do I set a default date field?

This guide is helpful if you have multiple date fields in your data set and would like to change which one we use by default!
Tami Titheridge avatar
Written by Tami Titheridge
Updated over a week ago

What is a Correlation and how are they calculated?

Everything you need to know about what a Correlation is and how correlations are calculated and are used in Kapiche.
Josh Winters avatar
Written by Josh Winters
Updated over a week ago

How do I change or reset my password?

How to change or reset your password.
Josh Winters avatar
Written by Josh Winters
Updated over a week ago

How do I log in to my Kapiche Site?

How to log into your Kapiche account & Sites.
Josh Winters avatar
Written by Josh Winters
Updated over a week ago

What is the Kapiche Storyboard?

Everything you need to know about what a Storyboard is and how to use it to find powerful insights!
Josh Winters avatar
Written by Josh Winters
Updated over a week ago

How do I remove specific words from my data or analysis?

Everything you need to know about how to remove words (Stopwords) from your analysis
Josh Winters avatar
Written by Josh Winters
Updated over a week ago

What is a Concept and how are they created?

Everything you need to know about what a Concept is and how to use Concepts in Kapiche.
Josh Winters avatar
Written by Josh Winters
Updated over a week ago

What Project schema should I use?

Everything you need to know about how to choose the right data mapping categories in Kapiche.
Josh Winters avatar
Written by Josh Winters
Updated over a week ago

What is a Field?

Everything you need to know about what a Field is and how to use Fields in Kapiche.
Josh Winters avatar
Written by Josh Winters
Updated over a week ago

How long is my data stored after I cancel my account?

Josh Winters avatar
Written by Josh Winters
Updated over a week ago