The really short and sweet explanation is that you can query for punctuation that has text wrapped on either side of it, for example:
Apostrophes in words (like can't)
Email addresses (e.g. support@kapiche.com)
You can also query for terms and phrases that begin with # and @, for example:
@Tami
#Channel
At the moment it's not possible to query for symbols on their own (e.g searching for question marks to find questions in your data) but we're always exploring new ways to expand our search capabilities with queries.
Having trouble querying?
If you have a use case for querying for specific punctuation or symbols that we don't currently support, please drop us a live chat message using the blue chat button towards the bottom right corner to let us know!