All Collections
Troubleshooting
I didn't receive a verification email
I didn't receive a verification email

What to do if you didn't receive a verification email to create your Kapiche account

Josh Winters avatar
Written by Josh Winters
Updated over a week ago

Verification emails may sometimes be blocked by strict spam filters.

If you signed up and have not received a verification email:

  • Check your Spam folder; automated emails sometimes can get marked as spam.

  • Add noreply@kapiche.com to your address book and try again.

  • If you have tried the above and are still having issues receiving emails from us, consult your IT department asking them to allow emails from @kapiche.com

Note: Some institutions with strict spam filters may filter out emails before they reach your inbox.

If your IT team were unable to assist, please get in touch with us (see below) and we'll jump in to help you out where we can!

Questions? πŸ€”

If you have any questions (or need some help!) you can get in touch with us any time by hitting the blue chat button to your right πŸ‘‰

Did this answer your question?