We have two exciting updates to share with you today (plus our first competition)!

In today's update:

  1. Observed vs Expected for Queries & Concepts is here 🔎

  2. Multi-Select now available for Synonym Suggestions ⌨️

  3. [Bonus] Our first Customer Competition! 🎖️

Observed vs Expected for Queries & Concepts 🔎

One of the most powerful tools you have access to in Kapiche is your Observed vs Expected chart - but until today this feature was only available to you after drilling down into a specific Theme/Concept or via the Segment Chart on your Dashboard home page after applying a Segment filter.

This was super helpful but from a Theme/Concept lens it meant needing to have to manually click into a specific Theme or Concept one by one to identify

segment outliers which can become quite a bit tedious!

That's why we're excited to finally expand this feature to the Queries & Concepts widget on your Dashboard Homepage 🎉

Now, instead of manually clicking into every individual Theme or Concept in order to see which Segments are the outliers, you can simply apply a Segment Filter on your Dashboard to see which of your Themes or Concepts they're most closely related to!

Here's what this looks like in action:

In the Screenshot & Video Examples above, what we've done is apply an Age Filter of 18-24 year olds on the Dashboard which then refreshed the Queries & Concepts widget to show us which Themes/Concepts our 18-24 year olds care most about 😱.

We are SO excited about the insights you'll be able to surface with this change and can't wait for you to dive in and experience it for yourself!

Note: We're hosting an Insights Competition to help launch this feature - more on this at the bottom of our post! 👇


Multi-Select now available for Synonym Suggestions ⌨️

A small but really nice addition to the Synonym Suggestions tool is the ability to select multiple synonyms at once by holding down the CTRL Key (CMD on Mac) and then selecting the different Synonym Suggestions you'd like to add to your Query.

We hope you love this change as much as we do! ❤️


Did someone say... Competition? 🎖️

Because we're so excited about Observed vs Expected for Queries & Concepts we've decided to host our VERY FIRST Insights Competition to challenge you all to find an awesome insight using your upgraded Queries & Concepts tool! 🙌 🙌 🙌

To Enter:

  1. Spend some time test driving this new feature on your own Dashboard by applying a Segment Filter on your Dashboard and then seeing which Themes or Concepts stand out the most for a specific Segment

  2. Drop us a live chat message using the chat button towards the bottom right hand corner of any Kapiche window telling us what awesome insights you've been able to surface by using this new feature

  3. Done!

What's up for grabs:

The top 5 Analysts who share their stories will get a $30 visa gift card in your local currency! 😱 😱 😱

Winners announced at 9:00am AEST on Tuesday 20 September 2022.

We CAN'T WAIT to hear about the insights you're able to surface!


Questions? 🤔

If you have any questions about Observed vs Expected for Queries, the Customer Competition or if you just need some help - you can get in touch with us any time by hitting the blue chat button to your right 👉

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