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Product Update: 29 March 2022
Product Update: 29 March 2022

Dashboards without queries, custom metrics support for the timeline, observed vs expected on the main dashboard plus a sneak peek for Q2!

Ryan Stuart avatar
Written by Ryan Stuart
Updated over a week ago

Howdy folks,

We've got a fun product update for you today featuring quality of life improvements for your Dashboards (and a teaser for some big changes coming in Q2! πŸ‘€)

Here's what's new:

Keep reading for a more detailed summary of each update! πŸ‘‡

View a Dashboard without Themes πŸ™Œ

One of the top requests from our Analyst Users is being able to view a Dashboard without needing to build a set of Themes (Queries) first, so we're really excited to share that this is now possible!

After running an analysis, Kapiche will automatically generate a Dashboard for you using the top 20 Key Concepts from your Storyboard (more on this below!)

View Key Concepts on your Dashboard πŸ”Ž

In order for you to be able to view a Dashboard without needing to build a set of themes first, we needed to support the ability to view Key Concepts on your Dashboard (as we use these either in place of or in addition to, your Key Themes).

As a result, you can now view, sort, and benchmark your Top 20 Key Concepts (based on frequency) using the different charts and tools found throughout your Dashboard (we'll paste some examples down below!)

Note: A Key Concept refers to the terms that appear on your Storyboard that Kapiche has identified as having the most meaning and influence on your data.

Key Concepts on the Saved Queries & Concepts tool

Key Concepts on the Quadrant Chart

Drill down into each Key Concept

Observed vs Expected on the main Dashboard πŸŽ‰

One of our most-used Dashboard tools, the Observed vs Expected Chart is now available on the main Dashboard page (whereas previously you could only access this when drilling into a specific theme / query!)

Here's how the O vs E chart works on the main Dashboard:

Once you've applied a Dashboard Filter using the Filter tool towards the top-right corner, the Observed vs Expected chart will show you the relationship between the filter(s) you've applied and the other Fields in your data set.

In the example below, after applying a "Detractor Filter", we can quickly and easily identify that those from NSW are more likely to be a Detractor than those from VIC (noted by the purple line).

Custom metrics can now be used on the Timeline Chart πŸ’Ή

You can now benchmark your Queries, Concepts, and Structured Fields against custom metrics (e.g. Satisfaction Scores, Ratings & Revenue) on your Timeline Chart!

Dual Axis support for the NPS Timeline on your theme page πŸ“ˆ

In the past you needed to toggle between NPS trends and Impact trends on your Theme Page, so we've made things a bit easier by allowing a Dual Axis for you!

Q2 Sneak Peek... πŸ‘€

We've got a few pretty big updates headed your way in Q2, but these are the two that we think you'll be most excited about:

Synonym Suggestions (Analysts & Admins Only) 😱

This one is for our amazing Analyst & Admin users who lovingly identify, build and share themes with & for their teams ❀️

We'll be kicking off the beta for a new feature called Synonym Suggestions which will proactively suggest related synonyms based on the query you're building, making query-building much faster and more intuitive for you!

Here's a sneak peek of Synonym Suggestions in action:

Tailored Dashboards ✏️

Arguably our most requested feature is the ability to save and share specific filtered dashboard views - so we're very excited to share that this is finally coming in Q2!

Next quarter, Admins & Analysts will be able to create, save & share specific Dashboard views with their teams.πŸŽ‰

Here's a sneak peek of the Tailored Dashboard UI:

That's it from us for now... until next time!

Questions? Feedback? πŸ€”

If you have any questions, feedback, or even if you just want to say hi, click on the blue chat icon towards the bottom-right and you'll be connected directly to us in real-time (we'd love to hear from you!) πŸ‘

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