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My project or analysis is stuck on processing or detecting sentiment.
My project or analysis is stuck on processing or detecting sentiment.

Here's what to do if your project or analysis is stuck processing, cycling or detecting sentiment.

Ryan Stuart avatar
Written by Ryan Stuart
Updated over a week ago

The time it takes for a project or analysis to finish processing will be influenced by:

  • The total number of records in the file being uploaded

  • How robust each verbatim is (e.g. the more words-per-verbatim, the longer it will take Kapiche to analyze)

  • The overall size of the project the data is being loaded in to (as we need to re-run the statistics for each a analysis, so the larger the project is, the longer that process takes)

Every data set and project is unique (e.g. some finish processing in under a minute and others can take over an hour), but if you feel something may have gone wrong, please don't hesitate to get in touch and we'll take a look for you!
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If you have any questions (or need some help!) you can get in touch with us any time by hitting the blue chat button to your right πŸ‘‰

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