I didn't receive a verification email

How to troubleshoot verification email issues.

Josh Winters avatar
Written by Josh Winters
Updated over a week ago

Verification emails may sometimes be blocked by strict spam filters.

If you signed up and have not received a verification email:

  • Check your Spam folder; automated emails sometimes can get marked as spam.

  • Add noreply@kapiche.com to your address book and try again.

  • If you have tried the above and are still having issues receiving emails from us, consult your IT department asking them to allow emails from @kapiche.com

Note: Some institutions with strict spam filters may filter out emails before they reach your inbox.

 

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