Adding an Integration
Adding an integration is quick and easy. Make sure you have:
The API key from your service provider (these are usually found in their knowledge base or integration documentation).
Necessary permission level to use the provider's API (some services require Enterprise licenses or a separate bundle to your plan).
Kapiche Admin privilege.
Head to Kapiche and go to Settings. Click Integrations on the settings navigation:
To add an integration, just click the blue "Add" button. This will bring up a dialog for you to enter your credentials:
Click "Update" and your integration will now be ready for any new Projects.
It will now appear as an option when creating a new project:
Configuring an Integration
You can enable/disable any integrations you've added, and also update the credentials by clicking "Configure".
Checking your import status
For projects connected to Qualtrics, SurveyMonkey, Forsta or Delighted, open the project to see how its imports are going. The Project Data panel shows:
The survey the project is connected to, with a Sync on or Sync off badge
A row for each sync, showing its progress while it runs (for example "Fetching data: 45% done"), the number of records once it finishes, or Import failed if something went wrong
The list refreshes on its own while a sync is running. Qualtrics, SurveyMonkey and Forsta projects sync new responses automatically on a schedule, so they don't have an Update Data button. If you see Import failed, get in touch with support through the chat button and we'll look into it.
For Qualtrics-specific setup, including how the import start date works, see Configuring your Qualtrics integration.